The Digital Workplace is about enabling productivity and increasing employee engagement. Digital Workplace technologies have undergone tremendous convergence, as they have become cloud and mobile enabled. The push towards platforms has also allowed new categories of applications to emerge, via open APIs, to support specific business processes. Blockchain, Customer Journey Mapping, Digital Business Platforms, and Workflow and Content Automation are emerging areas that are enabling businesses to become more fully digital and customer focused.
- Who are the work platform providers and how are they evolving?
- How can I measure the ROI of my Digital Workplace technology investments?
- How can I foster productivity and easier knowledge sharing in the Digital Workplace?
Digital Workplace Research
Summary: Workflow and Content Automation (WCA) is a new category for automating document processes and transactions. WCA platforms automate workflows and produce intelligent documents Read More >
Summary: Business users are increasingly seeking real-time capabilities to allow for more transparency and immediacy in knowledge sharing to increase productivity. This Research Note reviews 52 technologies and products Read More >
Summary: The explosion of cloud-based, best of breed content and collaboration tools is overwhelming the enterprise. This research note introduces the Digital Work Hub - an emerging category of enterprise-grade software Read More >
Summary: Workplace technologies have undergone tremendous convergence as they have become cloud and mobile enabled. The push towards platforms has also allowed new categories of applications Read More >
Digital Workplace Blogs
Board Wars: Why Uber’s New CEO Won’t Last 24 Months
August 28, 2017
Uber announced its new CEO Dara Khosrowshahi, who has been running and growing Expedia for a number of years. Khosrowshahi will now be challenged with fixing the multitude of problems currently plaguing Uber Read More >
Content Management is still a pressing need in the enterprise; today it’s about getting work done with a more integrated approach Read More >
Cisco Flips a Switch, Pivots to Software and Security
July 25, 2017
Cisco made a pivot to Software. Cisco announced what it calls Intent-based Networking that provides a level of network management and automation, Wan Optimization and Security not seen in Networking before Read More >
IBM Buys XCC – Shifts to Digital Work Hub Approach
June 14, 2017
First Cut: With the acquisition of TimeToAct’s XCC, IBM is investing in its IBM Connections Platform to make it more of an outcome-based Digital Work Hub Read More >