Authors: Jim Lundy, Mike Anderson Date: July 31, 2012
Topic: Social Software Research Note Number: 2012-T2
Issues: What are the best practices for leveraging social software to gain a competitive advantage?
Summary: Do you need to send a request for proposal (RFP) to all the potential bidders on your social software project? The bidders may not request one, but both you and they will benefit if you do. When an RFP starts the procurement negotiations, you have far greater control over how well the system you buy will meet your needs. An RFP also gives you better leverage to enforce your requirements if the system fails to meet them.
In our inaugural Aragon Globe we evaluated the vendors who provide enterprise social software. Here, we outline the elements of an RFP that will get bids from them.
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